Summary
I help organisations develop places where people can thrive - through supportive conversations and psychologically safe environments.
I am a values-led trainer and provide consultancy with experience working across sectors and developing lasting relationships that help create change for organisations.Passionate about the power of communities and ensuring that individuals feel empowered to achieve their potential - I am a problem solver and work collaboratively to ensure success.
Mental Health Training
Equip your team with the skills to support colleagues experiencing mental health issues.
Workplace Conflict
Workplace mediation, conflict coaching and conflict resolution training workshops for teams.
Bespoke Workshops
Tailored sessions on topics around mental health, wellbeing, conflict resolution and charity leadership.
Mental Health Training
Our courses are expertly designed to build confidence and expertise, equipping people to create real change in the workplace and through their services.
Mental Health First Aid Training
(MHFA England Certified):
Workshops
(Custom workshops available):
Mediation & Conflict Coaching
Why Jake?
Proven Track Record:
9.82/10 instructor rating from 1,650+ course delegates
1,300+ Mental Health First Aiders trained across the country
70% average confidence increase in participants
700+ frontline staff trained in suicide prevention
9.60/10 course recommendation score
Real Leadership Experience:
Former CEO of Citizens Advice Wokingham (126% increase in people helped) and Director of Services at Solent Mind
Excellence in Leadership Award recipient
100% staff and volunteer organisation satisfaction in annual surveys
What Makes My Training Different:
Authentic delivery combining lived experience with professional expertise
Interactive, tangible techniques
Real-world scenarios from charity and mental health service leadership
Safe learning environments where sensitive conversations happen naturally
Sustainable culture change - not just one-off training
My Professional Journey
I've spent over a decade leading organisations through transformation, with particular expertise in mental health services and community support.
As CEO of Citizens Advice Wokingham (2018-2023), I grew annual income from £185k to over £500k, helping our team support 126% more people while maintaining exceptional staff satisfaction scores. During COVID-19 and the cost of living crisis, I pioneered the 'One Front Door' model - a single access point for residents needing essential support.
My mental health sector experience includes senior roles at Solent Mind and various charity leadership positions. I've also served as an elected City Councillor in Liverpool, including as Mayoral Lead for Looked After Children.
This combination of leadership experience and mental health sector knowledge means I understand both the organisational challenges you face and the practical realities of implementing effective mental health strategies.
Having navigated my own mental health challenges since childhood, I bring authentic understanding to my training that you simply can't learn from textbooks. This lived experience - combined with my professional background - helps me create learning environments where teams develop genuine confidence in supporting others.
My personal journey has taught me the transformative power of skilled, compassionate conversations. It's why I'm passionate about equipping others with these life-changing skills.