About
Jake
Transforming workplace mental health support across the UK - one conversation at a time.
With 1,200+ Mental Health First Aiders trained and a 9.82/10 instructor rating, I help teams develop the skills and confidence to support colleagues, clients, and service users through meaningful, in-the-moment conversations.
What I Offer
Mental Health First Aid Training (MHFA England Certified):
Specialist Workshops:
Workplace Conflict Resolution:
Why Choose Jake?
Proven Track Record:
9.82/10 instructor rating from 1,650+ course delegates
1,200+ Mental Health First Aiders trained across the country
70% average confidence increase in participants
700+ frontline staff trained in suicide prevention
9.60/10 course recommendation score
Real Leadership Experience:
Former CEO of Citizens Advice Wokingham (126% increase in people helped) and Director of Services at Solent Mind
Excellence in Leadership Award recipient
100% staff and volunteer organisation satisfaction in annual surveys
What Makes My Training Different:
Authentic delivery combining lived experience with professional expertise
Interactive, tangible techniques
Real-world scenarios from charity and mental health service leadership
Safe learning environments where sensitive conversations happen naturally
Sustainable culture change - not just one-off training
My Professional Journey
I've spent over a decade leading organisations through transformation, with particular expertise in mental health services and community support.
As CEO of Citizens Advice Wokingham (2018-2023), I grew annual income from £185k to over £500k, helping our team support 126% more people while maintaining exceptional staff satisfaction scores. During COVID-19 and the cost of living crisis, I pioneered the 'One Front Door' model - a single access point for residents needing essential support.
My mental health sector experience includes senior roles at Solent Mind and various charity leadership positions. I've also served as an elected City Councillor in Liverpool, including as Mayoral Lead for Looked After Children.
This combination of leadership experience and mental health sector knowledge means I understand both the organisational challenges you face and the practical realities of implementing effective mental health strategies.
Having navigated my own mental health challenges since childhood, I bring authentic understanding to my training that you simply can't learn from textbooks. This lived experience - combined with my professional background - helps me create learning environments where teams develop genuine confidence in supporting others.
My personal journey has taught me the transformative power of skilled, compassionate conversations. It's why I'm passionate about equipping others with these life-changing skills.