The Jake Morrison Training & Consultancy logo features bold, dark blue "JM" initials on a clean white background,.
The Jake Morrison Training & Consultancy logo features bold, dark blue "JM" initials on a clean white background,.
The Jake Morrison Training & Consultancy logo features bold, dark blue "JM" initials on a clean white background,.

MHFA training, mediation, conflict coaching

Mental health training and workplace mediation for teams holding the hard conversations.

MHFA England-accredited instructor. CMC-registered workplace mediator. I train and mediate for UK charities, advice services, primary care teams and corporate clients. The work is built for the rooms it has to land in.


Proof

Verified, not rounded.

Every figure here ties to a record you can ask to see. No 'thousands trained'. No 'industry-leading'. Just what the data shows.

1,539

Mental Health First Aiders trained

MHFA Database, 2026-05-03

9.90/10

Average instructor rating, MHFA Adult delivery

End-of-course participant feedback, n=1,539

726

Trained on Suicide Awareness & Prevention

Verified delegate count

Services

What you can book, in plain terms.

Mental Health First Aid training

MHFA England accredited courses for your team. Adult (2 days), Refresher (4 hours), Aware (half-day), Skills for Managers (half-day). Live online or in-person across the UK.

See MHFA training

Workplace mediation

When two people at work cannot keep working like this, a CMC-registered mediation can reset it. Fixed fee covering contracting, one-to-one with each party, joint session and follow-up. Typical timeline 2 to 3 weeks.

See mediation

Conflict coaching

One-to-one coaching for the manager or staff member stuck in a workplace conflict. Structured programme, fixed fee, defined outcomes. Online.

See conflict coaching

E-learning for frontline teams

Self-paced e-learning written for specific teams: Citizens Advice, foodbanks, primary care. Hosted on my Moodle. Per-seat group purchase, 12-month access.

See e-learning

Who I work with

The teams I work with most.

Citizens Advice

Local CAs and national programmes. I ran a CA office (Wokingham, 5 years) before I trained a single first aider. I now train across the network: MHFA, Suicide Awareness, Essential Skills.

Mental health charities

Mind locals and other mental health charities. Teams holding distress every day deserve MHFA-accredited training that respects what they already know.

Primary Care Networks and NHS

Reception, care navigation and clinical teams handling angry patients and complex distress daily. 'When Conversations Get Difficult' is built for them.

Corporate and professional services

Legal, infrastructure and professional services. Lunch-and-learns to start, full MHFA Adult cohorts when you are ready to commit.

About

The four-way blend you are hiring.

Each of these on its own is common. The combination is rare. That is what you get.

Charity leader

5 years as CEO of Citizens Advice Wokingham. I have sat your side of the table.

Lived experience

EUPD, ADHD, recovered from suicidal crisis. Brought as professional data, not as a story for sympathy.

MHFA-accredited trainer

MHFA England accredited instructor. 1,539 first aiders trained. 9.90/10 average rating.

CMC-registered mediator

Workplace mediator registered with the Civil Mediation Council since 2024.

Next step

Tell me what is happening. I will tell you if I can help.

Thirty minutes on a call. No pitch, no obligation, no follow-up emails you did not ask for.