01
Mental Health First Aid training
Accredited courses for your team: Adult (2 days), Refresher, Aware, and Skills for Managers. Live online or in person across the UK.
View course specificationsTraining · Conflict Resolution
Mental health training and workplace mediation for the teams holding the hard conversations.
An accredited Independent Instructor Member approved by MHFA England, and a CMC-registered workplace mediator. I train and mediate for organisations across the UK, online or in person - built for the rooms it has to land in.
Verified, not rounded
Every figure ties to a record you can ask to see.
No random 'thousands trained'. No 'industry-leading'. The numbers below are what the data shows, with the source named against each one.
01
1,548
Mental Health First Aiders trained
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9.90/10
Average instructor rating, MHFA Adult delivery
03
726
Trained on Suicide Awareness & Prevention
Services
What you can book, in plain terms.
Four ways I work with organisations. Each links to the full specification, scope and what is included. Fees are quoted per engagement.
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Workplace mediation
When two people at work cannot keep working like this, a structured mediation can reset it. Contracting, individual sessions, joint session and follow-up. Typical timeline 2 to 3 weeks.
View mediation scope03
Conflict coaching
One-to-one coaching for the manager or staff member stuck in a workplace conflict. Structured programme with defined outcomes.
View coaching scope04
E-learning for frontline teams
Self-paced e-learning written for specific teams: Citizens Advice, foodbanks, primary care. Hosted on my Moodle, with group access for 12 months.
View e-learningWho I work with
The teams I work with most.
01
Citizens Advice
Local offices and national programmes. I ran a Citizens Advice office for five years before I trained a single first aider, so I have sat your side of the table.
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Mental health charities
Mind locals and other mental health charities. Teams holding distress every day deserve accredited training that respects what they already know.
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Primary Care Networks and NHS
Reception, care navigation and clinical teams handling difficult patients and complex distress daily. Sessions built for what they actually face.
04
Corporate and professional services
Legal, infrastructure and professional services. Awareness sessions to start, full MHFA Adult cohorts when you are ready to commit.
About
The blend you are actually hiring.
Each of these on its own is common. The combination is rare, and it is what shapes how the work lands in the room.
Read the full About01
Charity leader
Former Chief Executive of Citizens Advice Wokingham, 2018 to 2023. I have run the organisation, not just trained inside one.
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Lived experience
I draw on lived experience of mental health, brought as professional perspective and not as a story for sympathy. I am a trainer and mediator, not a clinician.
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Accredited trainer
An accredited Instructor Member approved by MHFA England. Over 1,500 first aiders trained, with a 9.90/10 average instructor rating on MHFA Adult delivery.
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Registered mediator
A CMC-registered workplace mediator with the Civil Mediation Council, plus accredited conflict coaching for individuals.
Next step
Tell me what is happening. I will tell you if I can help.
Thirty minutes on a call to scope the work. No pitch, no obligation, no follow-up emails you did not ask for.