An example MHFA intranet page
I've pulled this page together to give you an example of how a page may look. Feel free to copy this content, or make it all your own.
Mental Health & Wellbeing Support at [This Organisations Name]
We are committed to fostering a supportive and open environment where everyone of our colleagues feel comfortable reaching out for support with their mental health.
This page introduces you to our trained Mental Health First Aiders (MHFAs), who are here to listen in the moment, provide initial support, and signpost you to ongoing support.
What is a Mental Health First Aider?
A Mental Health First Aider is a trained colleague who provides in-the-moment support, a first point of contact, if you need to talk. If something is impacting your wellbeing, experiencing emotional distress or challenges with your mental health, we're here to provide a non-judgemental support.
Their purpose:
To listen non-judgementally and help you share what's on your mind
To help you identify the support you may need
To guide you towards appropriate professional resources if needed
Boundaries:
Mental Health First Aiders are not therapists, counsellors or mental health professionals. They provide in-the-moment, early support and signposting, rather than on-going support. Conversations are confidential, but if there is a risk of serious harm to yourself or others, they will discuss this with you and may need to escalate this as per our policies. If you have any questions about this please reach out to NAME in our HR team for a chat.
After their training
After attending the MHFA course, MHFAiders can:
Understand the important factors affecting poor mental health
Identify the signs and symptoms for a range of mental health conditions
Use a five-action plan to provide MHFA to someone experiencing poor mental health or a mental health crisis
Listen non-judgementally and hold supportive conversations using the MHFA action plan
Signpost people to professional help, recognising that their role as an MHFAider does not replace the need for ongoing support
MHFA England courses do not teach people to be counsellors or diagnose. Instead, the course prepares them to act as a point of contact, reassure a person who may be experiencing poor mental health, and signpost them to professional support.
Resources
In a crisis please call 999 for appropriate immediate professional help.
NHS 111 helpline and website have 24/7 mental health support.
Our Employee Assistance Programme is also 24/7 and offers a range of support including:
Guidance on workplace stress, burnout, conflict
Financial advice and debt management
Information and resources
Counselling services for a range of issues
You can contact the EAP here - link.
Along with other supports such as:
Mind and Rethink Mental Illness for information and support
The Hub of Hope directory of mental health support
Samaritans 24/7 listening helpline, on 116 123 or via email
SHOUT, 24/7 listening service via text message, where a trained volunteer will talk things through with you. Text SHOUT to 85258
Action for Happiness, with ideas for self-care and a framework
Zero Suicide Alliance free e-learning for suicide awareness
Self-care
Self-care is the practice of engaging in activities that take care of your health and actively manage poor mental health when it occurs. Self-care differs from person to person and can change over time. Some things we might do daily, and some might be once a year.
Examples of self-care:
Engaging in creativity or DIY
Unplugging from technology
Meditating or practising spirituality
Learning something new or a new skill
Doing exercise
Dancing and singing
Cooking and eating food that makes you feel good
Sleeping well
Spending time in nature
Setting boundaries and spending time alone
Connecting with others
Laughing
Watching a film or TV show
Taking a bath or enjoying a beauty treatment
Doing kind acts
Our Mental Health First Aiders
Alex Smith
Senior Designer
alex.smith@example.comWhat inspired you to become an MHFA?
To help build a culture where we can be open about mental health and support each other.
Ask me about my latest hiking trip.
Maria Garcia
Lead Engineer
maria.garcia@example.comWhy are you an MHFA?
I want everyone to feel they have someone to turn to, no matter the issue.
Tell me about the best book you've read recently.
James Brown
Product Manager
james.brown@example.comWhat does this role mean to you?
It's about providing a safe, non-judgmental space for colleagues to be heard.
I'm learning to bake bread, ask me how it's going!
Alex Smith
Senior Designer
alex.smith@example.comWhat inspired you to become an MHFA?
To help build a culture where we can be open about mental health and support each other.
Ask me about my latest hiking trip.
Maria Garcia
Lead Engineer
maria.garcia@example.comWhy are you an MHFA?
I want everyone to feel they have someone to turn to, no matter the issue.
Tell me about the best book you've read recently.
James Brown
Product Manager
james.brown@example.comWhat does this role mean to you?
It's about providing a safe, non-judgmental space for colleagues to be heard.
I'm learning to bake bread, ask me how it's going!
Stress Awareness
Gillian attended the MHFA course in June 2025 and said that one of the stand-out bits of information was the section on stress.
"We were introduced to the Stress Vulnerability Model. The idea behind it is that people become unwell when the stress they face becomes more than they can cope with.
People’s ability to deal with stress – their vulnerability – varies, so issues which one person may deal with easily might be enough to cause another person to develop poor mental health."
Here is some further information:
Self-care
The action for happiness calendar
Digital Wellbeing
Ideas from the resources
Line Managers Resource
Alex has used MHFA England's Line Manager Resource to help adapt how they support staff on sickness absence and with return to work. They want to be supportive to a colleague off sick without them feeling burdened or harassed.
Alex said:
"Take a look at page 39 in the resource. You don't have to be a Mental Health First Aider to use this, they have published it as a public document for anyone who manages people.
It was really helpful to see that my gut feeling was right that little or no communication could have a negative impact whilst we worry about doing the right thing. Open communication with no pressure or negative judgement is key.
I liked the return to work action plan ideas which feels more thought through than it being a tick-box approach.
You can find out more about the Line Managers Resource here, and if you have any queries, please raise this with HR or our wellbeing group as a topic to talk through.